FAQ

Do you have questions about our cattery services? Below is a list of some of the frequently asked questions of our customers.

Here are Frequently Asked Questions -

One of the most important point to bring is an updated inoculation document of your cat. We will provide all trash trays, bowls, bedding, playthings and also foods, yet are encouraged to bring the playthings as well as bedding of your cat if you want.

Don’t worry, because cats can adapt to their setting. As long as they fit, well cared for as well as fed, they are flawlessly fine.

Of course. If your cats get along well, we suggest you to board them with each other

Cattery 365’s cattery offers warmed beds. You can rest assured that your pets will be comfortable and cozy in all times.

Yes, we inspire you to bring treats and also toys. Nonetheless, we can not assure their safe return should your pet dog ruin them.

Every cat at Cattery 365 is supplied a clean bed, however you rate to bring the bedding of your own cat if you like. Nevertheless, we can’t guarantee their secure return needs to your cat damage them.

In case of your feline good friend falling ill, our local vet will certainly address make an evaluation. Any kind of expenses incurred will certainly be paid at the period of therapy and also will be included in your boarding invoice. Wherever feasible, you’ll be telephoned and kept upgraded of any type of therapy needed.

Yes, you can, but we require seven days notification in case of cancellation. Remember that cancellations with less than 7 days notice will certainly incur total cost equilibrium to be paid. When the collection could be marketed, a complete or partial refund could be provided at our discernment depending upon the situation.

There’s no need for you to stress since Cattery 365 satisfaction ourselves in our persistence, expertise and also care in making every guest feel looked after, special and relaxed. Even worried cats will certainly settle quickly.

Any kind of type of cat that enjoys the freedom of being outdoors in your house will absolutely need to get used to his/her temporary holiday accommodation whilst you are away. They will certainly obtain great deals of interest as well as likewise will require points to enjoy with to maintain them active as well as prevent dullness. Frequently keep in mind to bring great deals of playthings to stimulate their passion.

We have many entirely inside cats that continue to be with us who are totally pleased and also in your house in the cattery. The within area assurances that they can stay comfortable as they are used to in the house, whilst there are bird’s-eye views and fresh air for them to take pleasure in. The rooms look onto a safety as well as protection corridor which gives protection versus the elements whilst not limiting their outdoors sights.

Our cattery abides by strict regulations that state that all cats in the treatment of a cattery must never have any type of type of contact with one more cat throughout their keep. This decreases any kind of health as well as wellness risk as well as furthermore assures that a high standard of infection control is kept. Every cat remains in the tool for the duration of the keep and also is not additionally made it possible for out into the safety and security as well as security passage under any kind of type of situations.

Good deals of our customers have never ever used a cattery before often due to the fact that they have actually never discovered one they enjoy with. We have great deals of ‘first-timers’– from little kittens to really elderly cats and also they normally fix extremely well with the proper treatment in addition to emphasis. We likewise have a high level of returning customers and additionally get a lot of suggestions from a number of vet teams around Dalry. A lot of customers entail us via ‘word of mouth’ recommendations.

There are numerous reasons for people to need to take advantage of a cattery and also we are always delighted to go over any kind of type of personal situations in addition to to offer guidance to consumers without commitment. We furthermore highly encourage brand-new or possible customers in advance and also check out the cattery to make sure that they can see the facilities and countryside settings that we provide. It furthermore uses a chance for them to satisfy us as well as to chat worrying their cat’s demands.

Yes definitely, the last factor we desire is for you to go away on holiday and likewise are afraid. One of the most hassle-free method is to email however a telephone call is fantastic however please attempt to constrict those to our opening up hours. We are additionally pleased to upload images on our Facebook Group during their check out, if you have actually made a booking with us you can register with and also interact.

Yes obviously. We have countless regular site visitors with a range of unique needs. Several of our guests need insulin shots, some have handicaps. We have a ramp we can attach to help your cat in accessing better locations in addition to the simple format of our cabins has verified to be fit to blind cats. We are furthermore pleased to fit cats with behavioral concerns. We will certainly always take our lead from you relating to simply exactly how you want us to approach your cat. Do not think twice to contact us to review any type of type of special needs your cat could have.